Published on January 10, 2020
Last update: March 14, 2022.
Information about the COVID-19 following the latest announcements of the French government.
Our facilities are ready to welcome you with all the necessary conditions to fight against COVID.
▸ Since 14 March, the "vaccination pass" has been suspended until further notice in all places where it was required (leisure and cultural venues, commercial catering activities, trade fairs and exhibitions...).
However, the "health pass" remains in force in health care institutions and places of care.
▸ You must therefore ensure that you meet the criteria for a health pass.
Wearing the mask
▸ Wearing a mask is no longer mandatory in our facilities.
To travel in France, if you are a foreign national:
It is your responsibility to fulfil all the necessary conditions to enter the French territory, for all the participants of the stay and to check :
▸ That your identity papers (identity card or passport) or visa are up to date,
▸ That your vaccination pass is up to date for those over 16 years old,
▸ That the tests required for under-16s be done.
In addition, your vaccine must be recognised by the European health agency (for example, the Sputnik vaccine is not recognised in the European Union): www.gouvernement.fr/info-coronavirus/
To access information about yourself, you can consult the website of the French Ministry of Europe and Foreign Affairs whose information is up to date to check your travel conditions at the time of your reservation or before your arrival.
If you do not meet the individual requirements for travel to France and you have not read your obligations, we will be obliged to apply our usual cancellation conditions.
Of course, if the health situation should change and prevent you from travelling to our country (quarantine for more than 24 hours, closure of borders, complete closure of ski lifts), we will apply the COVID cancellation conditions.
We would like to thank you for your cooperation and look forward to welcoming you to a wonderful holiday in our mountains.
Our commitments to you against COVID-19
Book and stay with peace of mind this winter with Montagnettes. We are committed to helping you book with confidence and prepare for your stay with peace of mind.
What are the causes of cancellation with a free refund in relation to COVID-19?
To help you organise your stay with peace of mind, we undertake to reimburse you in the event of :
▸ Closure of one of our establishments for the dates of your stay, (if this closure occurs during your stay, the unused nights will be refunded).
▸ Closure of the resort and/or its ski lifts at the time of your stay, (if this closure occurs during your stay, the unused nights and services will be refunded).
▸ Closure of the borders of your country and/or France on the dates of your stay,
(If quarantine is imposed in your country during your stay and you have to leave our establishment, you will be reimbursed for the nights not used.)
These conditions apply to any cancellation of your stay for the reasons described above and occurring up to the day before your arrival in our establishments.